Last updated: 24/12/2025
Vybout (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Vybout mobile application or website (collectively, the “Platform”).
By accessing or using Vybout, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following information when you register or use the Platform:
- Name, age, gender
- Phone number, email address
- Profile photo and bio
- Location data (city-level or real-time during activities)
- Identity verification details (KYC documents, where required)
- Payment-related details (processed via third-party gateways)
b. Usage Information
- App interactions, activity bookings, preferences
- Chat messages and interactions within the Platform
- Device information (IP address, device type, operating system)
c. Location Information
Location data may be collected to:
- Show nearby activities or companions
- Enable safe and relevant matching
You may disable location access from your device settings, but some features may not work properly.
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Enable activity discovery, booking, and participation
- Verify identities and improve safety
- Process payments and refunds
- Communicate updates, alerts, and support messages
- Monitor misuse, fraud, or violations of our policies
- Improve platform performance and user experience
3. Sharing of Information
We do not sell your personal data.
Your information may be shared only in the following cases:
- With other users, as required for booked activities (limited profile details only)
- With trusted third-party service providers (payment gateways, analytics, verification services)
- When required by law, court order, or government authority
- To protect the rights, safety, or property of users or Vybout
4. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no online platform is completely secure, and users share information at their own risk.
5. Data Retention
We retain personal data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Users may request deletion of their account and associated data (subject to legal requirements).
6. Account Deletion
You can request account deletion by:
- Using the account deletion option in the app, or
- Emailing us at info@vybout.in
Upon verification, your account and personal data will be deleted within a reasonable time, except where retention is required by law.
7. User Responsibilities
Users are responsible for:
- Keeping their login credentials secure
- Not sharing sensitive personal information with other users
- Exercising caution during offline meetings arranged through the Platform
Vybout acts only as a facilitator and does not guarantee the behavior or intent of other users.
8. Children’s Privacy
Vybout is not intended for users under 18 years of age.
We do not knowingly collect personal data from minors.
9. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Continued use of the Platform after changes means you accept the revised policy.
11. Grievance & Contact Information
In accordance with Indian IT Rules, users may contact our Grievance Officer for privacy-related concerns:
Email: info@vybout.in
Response Time: Within 48–72 working hours